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Archive for September, 2009

There are still seats open at Saturday’s Event.  Will I see you there?  The following is from http://mercerwfh.eventbrite.com/.  Click on that link to reserve your seat at the free will event.

New Jersey State Bar Association Young Lawyers Division and the Wills for Heroes Foundation proudly brings the Wills for Heroes program to Mercer County. Wills for Heroes is a free and easy service that provides estate planning documents to first responders as well as their spouse or partner. If you die without a Will, New Jersey’s laws of descent and distribution will determine who will receive your property. Undoubtedly, your loved ones’ grief will be overwhelming; a clear expression of your intent, desires and wishes may help ease some of this inevitable burden. While nobody likes to think about an untimely death, it is best that you express your wishes through a written document. For your family’s peace of mind, please consider this invaluable opportunity, offered completely free to you and your spouse or partner. On Saturday, September 26, lawyers will be at the training center conducting the Wills for Heroes Day for first responder personnel along with their spouse or partner. Starting at 10:00am and ending at 3:00pm, volunteer lawyers will be available for appointments. Each appointment will last approximately one hour and at the conclusion of it you will have notarized legal documents. Registrants should indicate their preferred appointment time, beginning at 10am in 1 hour blocks. No appointments will be scheduled after 2pm. Since each individual consultation takes approximately one hour, we ask that spouses and partners sign up for back to back appointments and expect to spend up to two hours on site. The event is scheduled to take place at Capital Health Center at Hamilton, 1445 Whitehorse-Mercerville Road, Hamilton, New Jersey 08619. APPOINTMENTS ARE ON A FIRST-COME-FIRST-SERVED basis. Document products available include Last Will & Testaments, Durable Power of Attorney, and Advanced Healthcare Directives. ** If your estate exceeds approximately $750,000, this service is unavailable to you due to the complexity of your estate and the limited time to complete the legal documents. For determining if your estate is over $750,000, include your cash, personal property, stock and bonds, real estate equity, savings, and cash value of a whole/universal life insurance policy only. For more information on this program, please review the Wills for Heroes Foundation website at http://www.willsforheroes.org. Prior to your appointment, you will be provided with an estate planning questionnaire. This must be filled out and submitted at the time of your scheduled appointment. Your spouse/partner must fill out and complete a separate questionnaire. All registrations are to be completed online.

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“No Comment”

I just saw this article on ZDNet (“How I tweeted my way out of spinal surgery“) which is just an example of how the media can make us look bad for following the law.  How many times has this happened at your organization?

A patient tells an outrageous story of something that happened in your ambulance or ER.  It’s outrageous:  If it really happened the way they said, you’d be firing people right and left and doing a root cause analysis.  What’s more outrageous, is that it didn’t exactly happen that way, and so the conclusions everyone is coming to about how your people should have reacted are inaccurate.  You want to set them straight, but you CAN’T.  Because in order to tell them why you never gave Mrs. Bad Outcome the drug she says she needed is because she told you she was allergic to it.  And you are prohibited by law from disclosing that bit of information!  Unless the patient signs this little form, which they never get back to you until the end of the next news cycle when it’s too late.  Everyone thinks you are hiding behind your lawyers and if you really didn’t do anything wrong you would just call the patient’s bluff.  But since you say “HIPAA prevents me from responding,” they believe the patient’s version of the facts must be the accurate one.

Sometimes, your lawyers and PR people want you to just let it go.  But sometimes, it’s not the press, it’s your county government or town council, or a potential business partner.  In that case, their perception of your patient care in a bad (and inaccurate) light will matter for longer than the next human interest news story, and you need to respond.  In those cases, we sometimes do ourselves a disservice by not expediting the signing of the release.

If your legal counsel, your board, or your management team has determined that laying all the cards on the table and defending yourself on the actual facts is the right move, you may want to avoid the “we can’t disclose this PHI” scene by taking a HIPAA compliant written authorization form to the patient at the first public complaint, so when you answer the accusations, you don’t say “we can’t tell you what happened,” but you can say “Mrs. Bad Outcome has given us permission to share this information. Let me have this cardiologist here explain how use of the drug she requested would have resulted in a worse outcome and how these three treatments we initiated here were consistent with our state protocols and the standard of care.”

Or maybe “Sorry, but even though the patient has disclosed to you her medical problems, she expressly refused to permit us to share any information about her treatment with you.”  This changes the situation from “hiding their incompetency behind the law” into “patient is a trouble maker wasting my time because she won’t let the provider explain.”

Remember, keep protected health information confidential, and respect the patient’s privacy, but passive aggression is not always your friend.

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Georgina C. Verdugo is the new Director of the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services. As you know, OCR investigates complaints filed by the public and provides technical assistance and public education to ensure understanding of and compliance with Federal nondiscrimination and health information privacy laws.

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Last month, I wrote about the Wills for Heroes event in Cape May.  There is another event in Hamilton on September 26th.  For more information on volunteering as an attorney, witness or notary, please contact Karen Weiss at kweiss@sternslaw.com or 609-989-5002.

There are about 40 first responders from Mercer County and surrounding communities already signed up for this.

Wills for Heroes is a nonprofit organization created after September 11, 2001. The founder realized that many first responders, including some of those who died in the rescue operation after the attack,  do not have estate plans. Through Wills for Heroes, volunteer lawyers provide free legal estate-planning services, including living wills and health care proxies, to EMS, fire and police and their spouses.

If you’d like to host an event at your squad, police station, fire department, or ambulance service, contact me and I will put you in touch with the right people.

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Googling Living Wills

Helen Oscislawski at Fox Rothschild has posted an interesting commentary on Google’s new service, uploading your living will to Google Health.  Helen’s blog post is here. She asks a really good question:  How will the doctor or emergency room know you have an advance directive on Google if you arrive in their care unable to communicate, which is exactly when a living will is supposed to work?

I’m thinking having the document on Google Health is probably better than having it in a file at home where you can’t find it, or locked in a safety deposit box, but you still have to communicate to your loved ones and your doctor that you have a living will or health care proxy, and liberally share the document and instructions around.  And if you do that, why would you need to upload it to Google?

Thoughts?

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